Integrations
Connect Rimpllee to outside services so your staff get more context inside tickets — configured under Ticketing → Integrations.
Integrations let Rimpllee talk to services beyond Discord and pull useful context straight into your tickets. You'll find them all on one page: in the dashboard, open Ticketing → Integrations.
Cyber Secure
When Cyber Secure is enabled, Rimpllee automatically shows a player's account information from Cyber Anticheat inside a ticket the moment it opens. The toggle is labelled “Account information when a ticket opens”.
This is especially handy for FiveM server staff — you can see exactly who you're helping before you type a single word.
Minecraft
The Minecraft integration lets members link their Minecraft account to their Discord, so their profile shows inside every ticket they open. You can even require a linked account before a ticket can be opened. See the Minecraft guide for setup.
Roblox
The Roblox integration lets members link their Roblox account to their Discord through Roblox's official login, so their profile shows inside every ticket they open. You can even require a linked account before a ticket can be opened. See the Roblox guide for setup.
Public API
Want your own services to read and act on Rimpllee data? Generate an API key on the Integrations page and use the Public API to open tickets from your website, panel or backend — exactly as if a member clicked a button.
Want to integrate?
Building something custom, or missing an integration you need? Tell us in the Discord support server — we're happy to help.
Link members' Minecraft accounts and show their profile in tickets.
Link members' Roblox accounts and show their profile in tickets.
Open tickets from your own services with a REST endpoint and an API key.
Unlock advanced analytics, unlimited panels and a fully custom bot.